Careers at Consorta

AdvantageTrust Portal/Web Analyst

Reports to:
Director, Business Development

Location:
Schaumburg, Illinois

Position Summary:
This position has responsibility for supporting the AdvantageTrust information for all new and existing members of the program. The position has responsibility for maintaining the information provided to these members through the Purchasing Point Portal and AdvantageTrust Web site. The position is responsible for working with developers to enhance portal features and functionality as well as keeping information on the portal relevant. The position will identify contracts expiring and remove them from the Portal and identify new contracts for posting. The position will develop the material associated with contract postings and other marketing information placed on the portal. The Portal/Web Analyst, under direction from the department Managers and Director will also serve as backup to Member Service Specialists during high volume periods or vacations. The Portal/Web Analyst utilizes the Purchasing Point Portal and AdvantageTrust website as the primary mechanism for marketing the program and contracts to AdvantageTrust participants. The Analyst will review data from the portal to determine where improvements in contract and marketing communications can be made and work directly with the company marketing department or portal developers to implement changes.

Education:
B.A. /B.S. degree or equivalent required

Responsibilities:

  • Serve as the primary coordinator for the Purchasing Point Portal information and improvements.
  • Work with developers to implement improvements already identified in a timely manner.  This includes providing necessary supplier/user information and other details necessary for the developers to complete programming.
  • Coordinate Improvements and maintain program website with input and assistance from company marketing department.
  • Track portal usage and effectiveness of information. Identify and complete updates as contracts change or become available.
  • Facilitate communication between third party Portal developer and AdvantageTrust staff to insure accurate information on needs and changes are understood.
  • Provide a resource for the department by having a centralized contact for information and tools.
  • Provide back-up for AdvantageTrust Member Specialist during high volume periods or vacations.
  • Participate as an effective team member by attending meetings and disseminating important information obtained through these meetings and activities.
  • Perform other duties as assigned
    • .

Experience:

  • Three to five years customer service experience (healthcare a plus), including consultative experience.  Strong customer service skills a must.
  • Overall familiarity with issues pertaining to the areas within the group purchasing industry and alternate care members (e.g. long term care, physician offices, homecare and health and human service organizations) required.
  • Strong understanding of marketing and use of electronic tools for communications
  • Demonstrated success in a Microsoft Office environment having achieved intermediate skill levels in Word comparable applications required; proficiency in SharePoint a plus. 
  • Demonstrated knowledge or proficiency in Business Objects a plus.
  • Demonstrated ability to perform detailed work is essential, for which timeliness and accuracy is critical.
  • Demonstrated success in managing multiple projects and priorities.
  • Excellent written and verbal communication skills
  • Demonstrated team player with excellent interpersonal and consensus building skills.

Submit resume now:
email:  hr@consorta.com
fax:     (847) 517-2912